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Advance Auto Parts Auto parts store 5826 Silver Hill Rd, District Heights, MD 20747

Advance Auto Parts

5826 Silver Hill Rd, District Heights, MD 20747

  • 5826 Silver Hill Rd, District Heights, MD 20747
  • (301) 568-2000

  • Wednesday: 7:30AM–9PM
    Thursday: 7:30AM–9PM
    Friday: 7:30AM–9PM
    Saturday: 7:30AM–9PM
    Sunday: 9AM–8PM
    Monday: 7:30AM–9PM
    Tuesday: 7:30AM–9PM

Google Rating 3.9 Stars

Customer Reviews

Name: Jewel Jace
Rating: 5
Review: Thea you are the epitome of Customer Excellence! You went above and beyond and it’s rare in 2024 to experience great service! You are knowledgeable! Helpful! The part was not available and you made sure the part was successfully delivered to my home. Many Thanks !
Date: 4 months ago

Name: Shernetta Hagans
Rating: 5
Review: Mr. Sunny was amazing. He went the extra mile in the rain to get the job done. His customer service is excellent!
Date: 2 months ago

Name: Ingrid Reyes
Rating: 5
Review: My battery was dying and went late at night . Shawn was very nice and helped me,even providing me with infromation. Even taking the new battery to my car very helpful would recommend
Date: a month ago

Name: Mr. Robinson
Rating: 1
Review: Knowledge let’s talk that, simple things show ignorance. I’m supposed to be able to walk in this place and get expert assistance not “hey what can I do you for” not in those exact words but close. Between 2 returns and everyone looking like it’s ok. I know what to expect now. I’m going to have to fend for myself.
Date: 2 years ago

Name: Nnenna
Rating: 1
Review: Preordered antifreeze on the Advance Auto Parts app for in-store pickup. My order confirmation stated that I could pick my order up within 30 minutes. I arrived to the store an hour later, but the attendant hadn’t pulled my order yet. At first he couldn’t find my order in the system. Once he found it, he left to go get it, all to bring the incorrect item. I had to tell him that what he pulled was the wrong type of antifreeze, and that I needed the type for european vehicles. I also informed him that I put my vin number into the app, just to be sure that I was ordering the correct item. He insisted that what he pulled for me was the correct item. I had to literally pull out my phone and pull up my order to show him. Even the colors on the bottle were different. Finally, he went back to the shelve and retrieved the correct antifreeze.I felt like I did a lot by setting up a profile, entering my vin into the app, and ordering/paying on online, all to have to tell the associate what I needed and I still had to wait. Also, I arrived 15 minutes before store closing and the door was already locked. I had to knock to get in. Major inconvenience across the board.
Date: 7 months ago

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