Name: Pat Mitchell
Rating: 5
Review: There is so much to say about this place, I don’t know where to begin. My car was literally falling apart in some areas, steering, brakes, you name it. It was broke. I took a trip the week before taking my car to Affordable Auto Repair and I was shocked at the noise and shaking going on. Before this trip, I had noticed a bit but was putting off getting it looked at due to my past experiences with auto repair shops. After the trip, I knew I really needed to get major repairs. I had been going to a franchise repair service for years and never had the service that this shop had given me. Carl, the owner, took my husband and myself on a test drive to see exactly what he thought it needed. He ask that I bring the car back in a day and he would try to get it completed by the weekend. Took it back on a Thursday early am and got it back on Friday am. The very BEST customer service and the most thorough repairs my car has ever had. I never want to sell or get rid of my car even though it is 15 years old and the longest I’ve had a car was 10 years. They don’t make this car anymore and I had let my daily routines outweigh getting my car fixed. I can’t say enough about the customer service I received from Carl and the two ladies in the office. They not only fixed everything that was wrong in the engine, steering and rear end, plus all new tires and staying under my budgeted amount, they vacuumed and washed my car. AND, also Carl went out of his way to come to my home and pick me up to test drive him back to the shop. I say that was way over the call of duty for an automotive repair shop. My car has not driven like this since it was new in 1998. I was ecstatic! This facility is much more than your average auto repair shop. They treat you like family. Affordable Automotive Repair is a remarkable company to deal with and YOU will be happy you did.
Date: 11 years ago