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BJ's Tire Center Tire shop 16520 Ballpark Rd, Bowie, MD 20716

BJ's Tire Center

16520 Ballpark Rd, Bowie, MD 20716

  • 16520 Ballpark Rd, Bowie, MD 20716
  • (844) 700-8473

  • Monday: 9AM–8PM
    Tuesday: 9AM–8PM
    Wednesday: 9AM–8PM
    Thursday: 9AM–8PM
    Friday: 9AM–8PM
    Saturday: 9AM–8PM
    Sunday: 9AM–7PM

Google Rating 2.2 Stars

Customer Reviews

Name: michael@artifactgames.com
Rating: 5
Review: First time buyer. Good experience overall. Great deal on Goodyear tires, and it was finished in under an hour which I thought that was amazing, since they estimated an hour and a half.. The people were friendly, and also very busy, and working hard in the hot garage. I recommend being patient, and don’t be afraid to speak up, but be respectful. They work hard and deal with a lot of people, and they will treat you nicer if you show some appreciation and patience.
Date: 2 months ago

Name: Byron J
Rating: 1
Review: This place by far is where you can get the worst service. Just one of my stories dealing with them. I had an appointment and the guy that’s supposed to rotate my tires called off and nobody was available to rotate my tires so I wasted a day for 2 and a half hours waiting for him. Today (Wednesday) I have a slow leak in my tire. All I want to do is get my tire plugged which takes no more than 15 minutes for somebody that has a little knowledge of changing tires and they told me they can’t get me in until Tuesday next week. I will not renew my membership and I caution anyone to use their tire service. If you use it I guarantee you will say I should have listened to the review. The rating is bad as it is and anything over a 2 is hard to believe.
Date: 5 months ago

Name: Antione Ross
Rating: 1
Review: Customer service is horrible.. I was left on hold and the call transferred me elsewhere.. Got transferred back and nobody would answer the phone.. The first dude that is at the desk is awful he is weird and rude.. They seem to not want to do their job.. It’s quite surprising coming from BJs but maybe I’m just new here.. disgustedWent in person and the system was down.. Called the next day and was left on hold AGAIN..
Date: 2 months ago

Name: Consciously Speakin’
Rating: 1
Review: The worst..Just moved back to Bowie from College Park and this is when I miss having a Costco right down the street. The BJ tire center system and customer service is trash. First, I ordered tires which said should have been delivered 2-3 days. And, it took a week. No one calls you when they arrive, so I had to travel to the store twice to see if the tires were delivered because it is damn near impossible to get connected to the tire center because the machine doesn’t have them in the directory. Every time I visited the center, only once someone was at the front. The other two times the person was in the garage, and because the tires cover the glass. They can’t see if they have customers. I returned the tires, and taking my business elsewhere.
Date: 7 months ago

Name: J.J. Barbaran
Rating: 5
Review: Chauncey is an amazing worker and amazing person to helped with my car. I am glad he was there and took care of me. Thank you!
Date: 3 weeks ago

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