Name: JULY VERY OWN
Rating: 2
Review: BUYER BEWARE (ALEX /Parts manager):I recently came here for a value cover bolt for my Honda. The part was not in the current inventory. I had to pre-pay to get the part into their inventory. While waiting for the part to arrive to their location, I went online and got the same part the very same day.I went back to pickup the part and to let them know that I would not need the part and just would like a full refund as I did not take delivery of the part. Well ALEX (the parts manager) told me that I would be responsible for a 20% restocking fee. IN THIS CASE I LITERALLY JUST GAVE THE DEALERSHIP 20% JUST BECAUSE. I NEVER TOOK OWNERSHIP OF THE PART!If I was told this in the beginning then I would have NEVER ordered this part from DARCARS Honda Part Center.Moral of this review: Whatever you buy from this location make sure that you actually need it…. as you will NOT GET A FULL REFUND regardless of the circumstances!BTW I gave 2 stars because JASON at the parts desk is really helpful and knowledgeable.I encourage people to leave more reviews for this place as the reviews really speak to the experience that you will have when you visit a place such as this.IF YOU NEED AUTO PARTS go to rockauto / parts geeks….but do not go to DARCARS Honda Parts Center in Bowie, MD and stay clear of ALEX (the Parts Manager).
Date: a year ago