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DARCARS Toyota Silver Spring Service Center Auto repair shop 12210 Cherry Hill Rd, Silver Spring, MD 20904

DARCARS Toyota Silver Spring Service Center

12210 Cherry Hill Rd, Silver Spring, MD 20904

  • 12210 Cherry Hill Rd, Silver Spring, MD 20904
  • (301) 234-8027

  • Wednesday: 6AM–8PM
    Thursday: 6AM–8PM
    Friday: 6AM–8PM
    Saturday: 7AM–6PM
    Sunday: Closed
    Monday: 6AM–8PM
    Tuesday: 6AM–8PM

Google Rating 3.7 Stars

Customer Reviews

Name: DE GU
Rating: 5
Review: I had an outstanding experience at TOYOTA SERVICE CENTER, thanks to the exceptional service provided by the service manager, RUSSEL. From the moment I walked in, I felt welcomed and valued. RUSSEL took the time to thoroughly explain the work that needed to be done on my vehicle and ensured that everything was completed to the highest standard. His professionalism, knowledge, and genuine care for customers set a new benchmark for customer service. I am truly grateful for his dedication and hard work, and I highly recommend TOYOTA SERVICE CENTER to anyone seeking top-notch service for their vehicle. Thank you, RUSSEL for making my experience seamless and stress-free!
Date: a month ago

Name: Domencia Bell
Rating: 5
Review: Andrew is wonderful and patient when communicating through text while we are face to face, especially regarding decisions about the vehicle. He is respectful and seems to know how to communicate with a Deaf person. He’s the best!
Date: 3 weeks ago

Name: Craig Fitzpatrick
Rating: 1
Review: It’s too bad Google makes you give at least one star, because frankly they deserve none. We took our car in for a routine oil change after making an appointment to do so; they told us 2 hours and sold us an upgraded service plan; and after nearly 5 hours, my wife finally pulled the car out of line and we’re going to take it somewhere else. To anyone reading this who manages the service center at DARCARS Toyota: staff up; only make appointments you can service; and get organized. There are lots of places to get an oil change, and we will not be back.
Date: 3 months ago

Name: Melina Rojas
Rating: 1
Review: Horrible experience… I made an appointment for my car maintenance yesterday and was told over the phone I wouldn’t have to pay because I had Toyota Care. I go in today for my appointment to find out that the representative I spoke with on the phone lied about my Toyota Care being active. The representative of today told me my new total was $93 and I agreed cause I was already there. I come back a few hours later and they tell me my new total is $150?! After approximately 20 minutes of them talking they come to me and tell me that they were able to bring it down to $129. To change the price 3 times is absolutely ridiculous.
Date: 2 months ago

Name: Tonya Cook
Rating: 5
Review: My sales representative Emmanuel went over and beyond to make my car buying at ease.. I was referred to him, and now that I’ve experienced him, I will refer him to my friends. The customer service for repairing your car is bar none, I trust getting my car repaired here. I’m a very satisfied customer!
Date: 5 months ago

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