Elite Automotive Service Auto repair shop 3610 Old Silver Hill Rd, Hillcrest Heights, MD 20746

Elite Automotive Service

3610 Old Silver Hill Rd, Hillcrest Heights, MD 20746

Google Rating 3.1 Stars

Customer Reviews

Name: Sean B
Rating: 1
Review: Stay far away from this place! My experience has been nothing short of a disaster. I paid $6,500, and after months of waiting, they still failed to fix the problem. To make matters worse, they damaged my car even further and never fixed the damage they caused. This ordeal has caused my family significant financial hardship as we’ve had to rent a vehicle for 3 months when we were initially told that the job would only take 2-3 weeks. The owner and head mechanic, David, is completely unorganized, and his customer service is terrible. He never picked up the phone or return calls. To top it off, they were reported to the county to clean up their storage lot, which put all work to a halt, and they failed to notify anyone of this.When I finally picked up my unfixed and damaged car, I found it filled with trash they had left inside, including empty Gatorade bottles, water bottles, and empty wrappers. I never eat in my car, so this was especially upsetting. I requested a full refund, but as expected, never heard back from them again. The lack of professionalism and competence is staggering. Save yourself the headache and go somewhere else. I wouldn’t trust them with a bicycle, let alone a car!
Date: a month ago

Name: G-14 Classified Sports & Activities
Rating: 5
Review: The shop has a great personal touch while being professional. Their ability to make me feel like I’m not just a number while knowing my car made me feel good. Services Transmission, General repairs & maintenance … More
Date: 11 months ago

Name: james mcmillan
Rating: 1
Review: If I could put No Stars I would! This is the worst Auto Shop repair place I’ve been in thus far, from the top mechanic David and the receptionist Jasmine. You would expect someone paying your company over $3,500 of major work done would at least make sure you have top tier service (all around) and your vehicle is in better shape than worse and would take care of a $75 tow that was caused by them not completely doing their job. I wouldn’t recommend this place to ANYONE even if you’re stranded on the side of the road on your last wheel , they will tell you everything is fallen off when all you need is a screw. 😒
Date: 2 years ago

Name: Helen Miller
Rating: 5
Review: Excellent work on my car. Freindly professional staff
Date: 4 months ago

Name: destiny edelen
Rating: 1
Review: Please do not come here unless you are their family. You will more than certainly be overcharged. I guarantee you they will put tape on it and charge you $300. You will still have a problem. Do not go here. Go to branch tire and auto instead. Services Auto engine diagnostic … More
Date: 2 years ago

Other Auto Repair Shops

© Elite Automotive Service