Eternal Trendz Motorsports Auto body shop 11760 Holly Auto Center Ln, Waldorf, MD 20601

Eternal Trendz Motorsports

11760 Holly Auto Center Ln, Waldorf, MD 20601

Google Rating 3.8 Stars

Customer Reviews

Name: Ruben Diaz
Rating: 1
Review: Where do I begin. In June of 2021 I dropped of my VW Bus to have some fab work done and a paint job. I gave them 4500 at the time to begin my project. They gave me a quote of 9k. I left my bus with the understanding that the fab work included a 21 window conversion from a 11 window also included some rust repair to the body and paint. During that time they changed locations and the manager took my bus to his house. 1 year later they had barely touched it. In December of 2022 I drove to see my bus and found they had only worked on the quarter panel and tapping 1 rear window in, nothing else (I had to pull my bus and take it to Grumpys Metal in Huntington Beach CA paid them 6k to do the job Eternal Trendz was supposed to do the roof conversion) that’s also when the manager asked for an additional $1500 to finish my fab work so I gave it to him under the assumption that the work would be done within months. It’s now January 2024. And my bus is no where near done. I requested a partial refund but William the owner is dodging my calls. I am ok with them keeping partial payment but I deserve my money back. They’re crooks. Be careful.Spoken to Kaitlin who is very rude when all I want to do is get my money.
Date: 6 months ago

Name: Kimberly Gross
Rating: 1
Review: I was given 2 different prices from 2 different people and after I got my rims, the owner tried to charge me again to put the O ring on my tires then got upset when I told him the lady who works there said it was included in what I already paid. He put my keys on the counter and never said thank you or acknowledged me. I am big on customer service. He kinda spoiled it for me. Charlie on the other hand was great. Nice young man. I hope they treat him good.
Date: 2 weeks ago

Name: MonteCarloLS1911
Rating: 1
Review: If I could give zero stars I would. I called to schedule some tires and wheels mounted to my car an hour before arrival. I arrived there and was told it would be an hour hour and a half max. I returned two hours later and was told the car would be ready by closing. I called an hour before closing and then was told my one my tires had a defect and would not be ready until morning.Brand new tires mind you custom made. The lady on the phone was very rude and would not let me speak nor ask questions about my car I am paying for. She then told me I didn’t have an appointment and told me I had it wrong on what time my car would be ready. I immediately asked for my car and told them I wasn’t paying for anything. I arrived and found my $5000 rim and tires sitting outside my car in the lot open for anyone to steal or take something. I asked for keys and the lady who I spoke with earlier tried to gaslight me and switch into victim mode because I am upset about my car and how I found my expensive wheels and tires outside like discarded trash. I get home my tires except one is still in the wrapping and no defects on any of the them. If you truly value your car stay away from place!!! I hope they go out of business!!!New update: Took my wheels and tires to another shop. The guy showed me where one of the wheels was bent, and the tire was shredded on the inside. Apparently they damaged the lining on the wheel and it won’t hold air. They tried to fill the wheel with bead filler. I ended up having to order another custom tire and wheel setting me back another $1000.
Date: 4 months ago

Name: Al Matchem
Rating: 1
Review: They tinted the windows on my friend’s car and there is lint, pollen and other trash between the tint and the glass. Will stated that they couldn’t do anything about it because they keep the garage doors open. They should know that you can’t tint windows on cars in an environment that has wind blowing trash, pollen and debris from the outside into the space. Add air condition to the garage and close the damn doors for a sterile environment! That’s why customers aren’t happy with the window tinting! Do better! Do yourself a big favor and take your business elsewhere!
Date: a month ago

Name: Terrell Parker
Rating: 1
Review: Awful experience. I have to blame myself. Should have done my homework and checked revues etc. Many bad customer experiences in revues and mines was no different. Took my new mini van in for new wheels. Have to pay non refundable in full prior to work due to ordering. Customer service was good at that point. Once wheels arrived and work commenced it was brought to my attention that parts were missing from the order. ET wanted me to pay for missing items and attempted to blame me for missing parts as if I was to know what he needed to complete the job. He didnt even know what all he needed it seems. Then they couldn’t complete the task because they needed more parts (sensor bands) in addition to the already missing parts (Stems). Fast forward a month and the parts arrived and once installed they did not work. I have had a wheel tire pressure sensor icon on my dash since. NEVER AGAIN!!!
Date: 3 months ago

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