Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Sunday: Closed
Name: rick woods
Rating: 1
Review: My experience went from 5 stars to 1 quickly. I called Hampton Park Auto Body & Repair when they opened, Tuesday, July 1st., and spoke with Herman. I had brakes and rotors to be installed on my truck, but my “go-to” mechanic was unavailable and I was headed out of town. I explained to Herman what I needed, and he quoted me a price I considered reasonable. I told him that I would let him know when I was headed to his shop.When I called back and informed Herman that I was on my way, I reconfirmed the price I had been quoted; once I arrived, and before I completed any paperwork, I made sure of the price a third time.You can imagine my surprise when I was charged 30 dollars more than the agreed upon price. I brought this to Herman’s attention, and he offered to refund me via an oil change. I rejected his offer, and demanded that my money be returned to me; ultimately, it was.Any patrons considering using Hampton Park Auto Body & Repair should prepare themselves to be told one price, charged another, and demand a refund for the overage.
Date: 2 months ago
Name: Tiffany Bryan
Rating: 5
Review: Best auto repair shop in the DMV! Herman is honest and his work is stellar. He’s been servicing my cars for over 20 years. Got my car ready for VA inspection.
Date: 6 months ago
Name: Candice Thomas
Rating: 5
Review: I just left Hampton Park Auto for a wheel bearing replacement and Mr. Herman was not only honest and fair, he was efficient. As women, we’re typically taken advantage of when it comes to car repairs but this was NOT the case. Very grateful for his services.
Date: 8 months ago
Name: Ihtesham Haseeb
Rating: 1
Review: They are scammers I was told to pay before they fix the vehicle and pay cash While the other customer paid card
Date: 3 weeks ago
Name: Carolyn P
Rating: 1
Review: If I was able to give zero stars, that would be my choice. If you are a woman or identify as a woman, you can forget doing any type of car service at Hampton. I will provide a very short and concise review as this is way more than I would have ever expected from a mechanic. After retrieving my car from Hampton, Herman could not provide any invoices to show proof of what he purchased nor the work that he “completed” when asked by me and my insurance company. I drove from MD to FL on a botched job that Herman completed. My vehicle had impact on the right side. Herman placed junkyard parts on my vehicle and stated that the parts were “certified, after market” which was a lie. Out of the many parts that was needed to fix my vehicle, only two out of the parts that were actually new. Everything else was from the junkyard. Additionally, the left tire on my car was completely loose which I was not made aware of until I had my car inspected at the dealership. It was by the grace of God that I made it to Florida safely. I advise you now, if you need any work done, take your car to the dealership or to a mechanic that you fully trust and know. Do not bother to complete any service with this shop as Herman is dishonest and has a lack of integrity.
Date: 2 years ago
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