Name: C G
Rating: 1
Review: I made an online appointment for 8am, I arrived about 7:50am, I was told by the front desk that “his guy wasn’t in yet” I asked what time he expected him, he said not sure and that there was someone ahead of me. He told me I could wait or come back. I asked what time I should come back, he said 9am. I left, returned about 8:50am and was told not only was one guy in but both mechanics were in and my truck would be looked at in a few minutes. AN HOUR LATER…., so 10am, they finally pull my truck in to look at it. 45 mins later they tell me they want to change all 4 of my O2 sensors. I figured thats what it would need. But the charge was going to be $900. Are you kidding me?!?! The parts alone without a mechanics discount is $120. I know because I ended up buying them off 1AAuto. The labor time on that job at worst is about 20 mins. But, let’s round up to an hour….So you’re telling me Mr Tire charges about $650 per hour for labor?? C’mon. I will be sure to echo this review on every website I can. Not only was my online scheduled 8am apt not honored, I also had to wait 2 and half hours on top of that to have your shop try and scam me out of $900. Worst shop in the area. Horrible service. Oh and the mechanic also said he “added the military discount to it” First of all I never mentioned anything about military service, and if that’s how your business tries to “respect” the military, I feel bad for the rest of the people they scam on a daily basis.
Date: 6 months ago