Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–7:30PM
Sunday: 12–6PM
Name: Sarah Sakinah
Rating: 1
Review: Would’ve updated my review to 5 stars a few months after working with Tony in the service department. Great service, follow up and Tony took the time to explain what was needed for my car. 11/10However this month after going in for a service and still awaiting an update on additional service needed and an extended warranty application/approval process I’m vowing never to bring my car back here again once I’m done with my current case. I understand approvals and reviews for cases can take time but leaving a customer in the dark, the repeated times I’ve called leaving messages just to get any type of feedback so I can plan accordingly (no news is still news), and the lack of urgency is completely unacceptable. Ended up going to a Hyundai nearby and already impressed with the level of service in Stafford, VA. Save yourself the time + grief and get your car serviced elsewhere. As someone in the reviews stated a few months ago ” Purchase your car from them, get your car serviced someplace else”
Date: 3 days ago
Name: Maxine Washington
Rating: 5
Review: Wow, what can I say… coming out a 6 car accident days prior. I was, still hurting, anxious, tired, and really not wanting to be bothered, the last thing I wanted to do was purchase a new car, But God…. The team that worked with me were superb. They were patient, understanding, I felt heard, and they exceeding my expectation. They walked me through the process ensuring I understood what I was doing. Best Team in Maryland!!!If you need/want a new vehicle stop by and check out my team: Ask for Don LittleMy champion TeamDon,Scott, and Chu (Chu not in pic)#onehappycustomerTell the Maxx sent you.You won’t be disappointed!!!!!
Date: a month ago
Name: Stephanie Rodrigues
Rating: 5
Review: Excellent service here. Scheduling my maintenance was easy, and the entire process from drop-off to pick-up was smooth. They addressed all my concerns and handled a recent recall, saving me an extra trip. I will definitely be coming back.
Date: 4 days ago
Name: Alanna Saunders
Rating: 5
Review: My fiance got his car here a year ago and had great things to say, so when I needed a new car this was my first stop. Everyone was very friendly and helpful. I got a great deal even WITHOUT a trade-in! Five stars. I highly recommended. Gregory Pearce (Sales) , Scott Minor (Finance) and the new guy Tyson (put my tags on in the rain) Outstanding customer service
Date: a month ago
Name: Max Winer
Rating: 4
Review: A rare good review! After having my car serviced at countless local dealerships, each time the experience even worse, I was hopeful that Ourisman of Bowie would be a positive experience. Overall, I’m really satisfied with the service I received! The service techs were friendly, not pushy, and went the extra mile to make sure the interior stayed clean. I was told upfront it would take two and a half hours. It ended up being about three. I’m glad to have found a quality service center!
Date: 2 weeks ago
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