Ourisman Hyundai of Bowie Auto repair shop 2404 Robert S. Crain Hwy A, Bowie, MD 20716

Ourisman Hyundai of Bowie

2404 Robert S. Crain Hwy A, Bowie, MD 20716

Google Rating 4.3 Stars

Customer Reviews

Name: Sarah Sakinah
Rating: 1
Review: Would’ve updated my review to 5 stars a few months after working with Tony in the service department. Great service, follow up and Tony took the time to explain what was needed for my car. 11/10However this month after going in for a service and still awaiting an update on additional service needed and an extended warranty application/approval process I’m vowing never to bring my car back here again once I’m done with my current case. I understand approvals and reviews for cases can take time but leaving a customer in the dark, the repeated times I’ve called leaving messages just to get any type of feedback so I can plan accordingly (no news is still news), and the lack of urgency is completely unacceptable. Ended up going to a Hyundai nearby and already impressed with the level of service in Stafford, VA. Save yourself the time + grief and get your car serviced elsewhere. As someone in the reviews stated a few months ago ” Purchase your car from them, get your car serviced someplace else”
Date: 3 days ago

Name: Maxine Washington
Rating: 5
Review: Wow, what can I say… coming out a 6 car accident days prior. I was, still hurting, anxious, tired, and really not wanting to be bothered, the last thing I wanted to do was purchase a new car, But God…. The team that worked with me were superb. They were patient, understanding, I felt heard, and they exceeding my expectation. They walked me through the process ensuring I understood what I was doing. Best Team in Maryland!!!If you need/want a new vehicle stop by and check out my team: Ask for Don LittleMy champion TeamDon,Scott, and Chu (Chu not in pic)#onehappycustomerTell the Maxx sent you.You won’t be disappointed!!!!!
Date: a month ago

Name: Stephanie Rodrigues
Rating: 5
Review: Excellent service here. Scheduling my maintenance was easy, and the entire process from drop-off to pick-up was smooth. They addressed all my concerns and handled a recent recall, saving me an extra trip. I will definitely be coming back.
Date: 4 days ago

Name: Alanna Saunders
Rating: 5
Review: My fiance got his car here a year ago and had great things to say, so when I needed a new car this was my first stop. Everyone was very friendly and helpful. I got a great deal even WITHOUT a trade-in! Five stars. I highly recommended. Gregory Pearce (Sales) , Scott Minor (Finance) and the new guy Tyson (put my tags on in the rain) Outstanding customer service
Date: a month ago

Name: Max Winer
Rating: 4
Review: A rare good review! After having my car serviced at countless local dealerships, each time the experience even worse, I was hopeful that Ourisman of Bowie would be a positive experience. Overall, I’m really satisfied with the service I received! The service techs were friendly, not pushy, and went the extra mile to make sure the interior stayed clean. I was told upfront it would take two and a half hours. It ended up being about three. I’m glad to have found a quality service center!
Date: 2 weeks ago

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