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Crash Champions Collision Repair Waldorf Old WA Rd Auto body shop 2431 Old Washington Rd, Waldorf, MD 20601

Crash Champions Collision Repair Waldorf Old WA Rd

2431 Old Washington Rd, Waldorf, MD 20601

  • 2431 Old Washington Rd, Waldorf, MD 20601
  • (301) 645-0484

  • Thursday: 8AM–5PM
    Friday: 8AM–5PM
    Saturday: 9AM–12PM
    Sunday: Closed
    Monday: 8AM–5PM
    Tuesday: 8AM–5PM
    Wednesday: 8AM–5PM

Google Rating 4.2 Stars

Customer Reviews

Name: Abe Gascon
Rating: 5
Review: I had a phenomenal experience at Crash Champions, formerly Service King. The lady at the front desk was an absolute gem and deployed amazing customer service! The gentleman that took me out and did a review of my car was also amazing. Explained what he thought needed fixed and gave the whole car a once over to be thorough!I was kept up to date throughout the whole process and got my car back in a timely manner!! Overall wonderful experience! Would highly recommend!!
Date: 5 months ago

Name: Marion Williams
Rating: 5
Review: I’m glad that I took my car here for repairs after my accident. They were very professional and the turnaround time was impressive. Communication was clear and the status updates were so convenient. My car was restored to its pre-accident condition in a matter of days.
Date: 2 months ago

Name: Michael King
Rating: 1
Review: We have has 2 separate incidents where cuatomer service with the management was terrible. The lady at the front desk was awesome however behind the scenes not so much. This most recent time (I witnessed the markings of all areas that needed to be addressed relating to a car accident) and the manager talking down to me about what was and was not indicated from the front desk…anyway you look at it they were in the wrong because my wheel was slanted…long story short I ended up having to take it to ANOTHER shop to get my repairs fully completed, thankfully my insurance cooperated and understood. Never again.
Date: 5 months ago

Name: Jimisse Mccrawford
Rating: 5
Review: King collision at Waldorf was the best they took care of my car like it was their own. They kept me updated on every detail that was going on with my repairs. Which was very relieving and I was at ease . I appreciate them taking the time out to repair my car. They cleaned my car It looked like a brand new car when I got it back. Thank you Everyone at crash collision. I will definitely be referring you guys to my coworkers and my family members.
Date: 6 months ago

Name: Amber Smith
Rating: 1
Review: I just had the WORST (customer service) experience of my life with the “manager” Ronda at Service king (Crash champions) of Waldorf MD in regards to my vehicle. I had explained to her throughout previous conversations my financial hardship with my husband being in the hospital still and being down to 1 income, having to my my mortgage etc. I had also reiterated this on Friday 10/20 when her co-worker had informed me the. vehicle was done and ready to be picked up. I had ALSO advised her of my situation and asked about a payment plan, or any kind of assistance/advice in regards to the deductible. Diane (very kind), had told me to call back Monday and speak with Ronda, which I was prepared to do. I had asked about storage fees (all of this was on speaker phone and my coworker heard the entire situation) in which Diane responded there are none.However, Ronda called me today 10/21 at 4pm when I am at work-and she started the phone call off with “you have not mentioned that coming up with the deductible was going to be a problem and “you never should have had the vehicle repaired in the first place”I am completely flabbergasted after again- having to repeat previous conversations to her-in which she spoke over me with no regard for my situation or what I was even saying.Save yourself the hassleI HIGHLY SUGGEST “COMPLETE AUTO BODY” in Waldorf, MD for any vehicle repair needs !!!!
Date: 9 months ago

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