Name: Tracie Smart
Rating: 1
Review: Horrible Service! The owner doesn’t know anything much about repairing vehicles except changing the oil, and tires, and MAYBE brakes! My vehicle was in this shop for a month! and I STILL had to take it back for repairs. The owner had someone named Rudy to replace my flywheel. I had to go back because something wasn’t installed properly which caused my axle to disturb the transmission or something like that, and one thing led to another. When I got there, the owner, Eric, was not very helpful at all and told me that I had to come back tomorrow because for one thing he didn’t have a place for my vehicle to be stored and asked if I wanted to park on the street, and number two, he said that Rudy already left for the day. Well…someone pointed out Rudy to me and lo and behold Rudy was STILL THERE and claimed that he did everything right. Well, if so, why was I back at this shop after several visits. DON’T GO TO EAGLE AUTO FOR SERVICE!!! YOU CAN GET MUCH BETTER, RELIABLE, FRIENDLY, AND PROFESSIONAL SERVICE AAAANNNYYYYYWHERE! My first visit here, I picked up my vehicle and got as far as the gas station and had to take it back! I was determined they were going to fix what I PAID FOR IN ADVANCE! He only uses cash or cash app. No credit cards here. My repairs were rather expensive. I had to return from the first visit because they forgot to put the Freon in AFTER the compressor was replaced. Among that and the flywheel issue…many other defaults.
Date: 6 years ago