Midas Auto repair shop 7047 Allentown Rd, Temple Hills, MD 20748

Midas

7047 Allentown Rd, Temple Hills, MD 20748

Google Rating 4 Stars

Customer Reviews

Name: Leo Epson Jr
Rating: 5
Review: This was at the Midas store in Hobart off Rt. 6 & Ripley…I made an appointment the day before going to this store for an oil change, and I’d forgotten about it just that quick. I was glad to have received a phone call from the shop to remind me of my appointment that morning!When I got there, Tim( the tool man) took my info and got my truck pulled in right away. He offered coffee or a drink free on the house, and told me it shouldn’t take long…and he was right. He was personable and professional, and made the experience a pleasant one…something I hadn’t even considered.I’ll definitely be taking my vehicle there for future automotive needs!!Leo Epson Jr
Date: 4 months ago

Name: Trey Martin
Rating: 4
Review: I have been going to this location for well over a decade. Honest mechanics with Quality work. Highly recommend
Date: 6 months ago

Name: Anita Gordon
Rating: 1
Review: I took my vehicle in for a warranty covered repair 12/12/23, and the warranty company required pics to be sent. I had to constantly call to inquire about the status of my vehicle as they (Midas) did not take any initiative to call me with updates. Each time I called, they had to send the photos. It was not until 12/13 that when I sent my daughter there, did I find out they were not able to upload the pics, Midas did not bother to communicate that to me. My daughter took the pics, and they were sent to the warranty company. Matthew(manager) is the worst. He has no people skills at all, a totally nonchalant attitude, and disposition that the owner, Tony Grimm, admitted to being aware of when we spoke. Aterra(another manager) who in the beginning provided great customer service as she traveled to Waldorf in her personal vehicle to pick up parts needed due to a shipping delay the owner’s request. I received a call from Aterra on 12/16 at 3:39 telling me that my vehicle was ready for pickup, but I only had 15 minutes to get to the shop, due to the short notice, I was not able to get there in that time frame as I needed to arrange transportation. I picked up my vehicle on 12/18, and upon my arrival I asked for a breakdown of why the cost of the “shop supplies ” was so high, I expected to pay additional for shop supplies, but not $50 in shop supplies. I requested a discount in the shop supplies due to the poor service I’d received as far as being kept updated on the status on my repair( not too much to ask), it’s called customer service recovery. I was told by Mr. Grimm(the owner) that they would not discount the cost. I stated while checking out that the entire shop would receive a bad review. Aterra became agitated and began to get loud and curse that she’d used her own vehicle and went to Waldorf to get parts. That was per the owner’s request. I was appalled at the lack of professionalism received at this location. Mr. Grimm, as well as the Camp Springs Midas staff acted as if they had done me a favor.
Date: 7 months ago

Name: Christine Jenkins
Rating: 5
Review: I really appreciate the customer service at Midas. I was in search for new tires for my truck and settled at Midas with an alignment back in March 2023. After a few months, the front tires began to wear for some odd reason. I took my truck back to Midas and they replaced the tires with new tires. I then drove it on the beltway and my steering wheel began to shake. I went back again and Jay, the mechanic was very adamant about making sure the problem was corrected, and it was. Thank you Midas!It is very difficult to find good trustworthy auto places these days. I am happy to know that Midas is about the satisfaction of the customer.
Date: 10 months ago

Name: Game InvaderrZ (Game Invader Z)
Rating: 2
Review: Went to this location multiple times do to me being right next to where I work. At first their price was reasonable for an alignment for 150$, but when it came back for brake pad installation it was $315 I already had my brake pads just needed it installed. Went for a crank shaft pulley to be replaced they wanted 600$ already had my part from gm. Everything no warranty except the alignment.
Date: a year ago

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