Name: Derik Spedden
Rating: 1
Review: The staff attempted to bully me into buying a car.Came in due to car trouble and after finding out it was a faulty transmission I wanted to see what I could get if I traded in my car. I told a staff member I was looking for a used car that was around $3,000 after trading in my car (expecting to see older used cars). They started showing me $25,000 lightly used (less than 5,000 miles) cars misinterpreting what I said to mean $30,000. After clarifying what I meant, they guffawed and asked why I expected to find that there and why I wouldn’t finance. I then asked the staff member what the cheapest car was and they showed me a lightly used Versa for $2,000 over MSRP and asked me if I wanted to test drive it. I told them I won’t look at it until I know the monthly payment and he said we had to go through all the financing steps before he could do that. During this process he did the typical dealer methods of hurrying through the price paperwork, slowing down at the great warranty, and trying to bond with stories that had nothing to do with the car. [If you read this: No, you do not have what it takes to be a 911 operator after your childish behavior today that is apparent.] I saw the monthly payment which was right at my budget so I then went to look at the car. For the price, it was not worth it (way less features than my old car for 4x the price, just newer) so I decided I wouldn’t be purchasing it kinda like how people buy literally anything. The staff member then becomes hostile crossing their arms and saying things like “what do you mean”, “you picked this car”, yelling “that’s wild man”, and “you wasted my time”. Basically trying to guilt trip me into making a poor financial decision like I owe him for doing 30 minutes of his job (there were way less customers than staff and none came after me so I wasn’t keeping him from any other profits by the way) when most of my day was wasted dealing with this car issue. I wanted more than anything to walk out with a new car and forget my troubles but it was just that bad of a deal and rushed. I shouldn’t be forced into pulling the trigger on a 20,000 loan in a day, It should be fine to check other options. After his continued persistence I just walked away because it was getting no where, paid the inspection fee, and went to get my car back. He was waiting there to continue to harass me while looking like he wanted to fight (probably would have if I hadn’t remained professional), he ended the interaction by saying “don’t come back here or talk to me”. I feel bad for all the people he’s likely tricked into buying cars with shaming and bullying. It’s bad enough having to deal with all the other dealer tricks.
Date: 4 days ago