Motor World Auto repair shop 5325 Beech Rd Ste 25, Marlow Heights, MD 20748

Motor World

5325 Beech Rd Ste 25, Marlow Heights, MD 20748

Google Rating 4.5 Stars

Customer Reviews

Name: T Martinez
Rating: 5
Review: What an amazing shop. They specialize in old school auto repairs and got my old Cadi running like new. Ron and John were great and kept me informed on pricing. Many cool projects being worked on in the shop.
Date: 6 months ago

Name: Paul Yates
Rating: 5
Review: Motor World is the best. When you get work done on your vehicles you can be sure that they will be straight up with you. I have been going there over 15 years and know that John and Ron are very honest. They won’t lie to you and won’t charge you an arm or leg. They do have very honest and knowledgeable mechanics. I will continue to take my vehicles to them.
Date: a week ago

Name: Delilah Calvert
Rating: 5
Review: Motor World is a reliable, honest, quick and reasonably-priced automotive shop. I have used them for 8+ years for regular maintenance and repairs. Soon after having another mechanic install an alternator, my car suddenly stopped on the beltway. It was late in the evening and the shop I normally used was closed. AAA recommended having it towed to Motor World. I was shocked when Motor World made me aware that not only did I need an alternator, but that the one I just had installed was used, not new as I had been told and charged for. After making the other mechanic install a new one, Motor World agreed to re-inspect it at no charge. I have taken my car to Motor World thinking I had a major problem, and they diagnosed the issue as being minor and MUCH less cost than expected, and what the dealer would have charged. My Infinite is now 13+ years old and still purrs like a kitten. You can’t go wrong with Motor World.
Date: 2 months ago

Name: Ramone Kenan
Rating: 1
Review: Miscommunication was a Issue from the Start.. some on my behalf and on Ron..but to have the Engine broken down and prices given then Changed due to the Actual Engine Rebuilding Work not being done is ridiculous!!! I chalk it up to a Donation but won’t be returning.
Date: 3 months ago

Name: Massa Saba
Rating: 1
Review: BLACK CUSTOMERS: DO NOT GO TO MOTOR WORLD. They do not care about us at all. This is an old, good ol white boys club price gouging and fronting as an old school mom and pop shop. In late April 2023, I brought my car to this mechanic shop after being referred for their “services” and it was a horrible experience. They left a HUGE, DEEPLY INDENTED SCRATCH on the side of my car! My car was spotless beforehand so this was very devastating. I did not deserve this, as I really put my trust in these guys. John exhibited horrible customer service as I tried to show him the damage. He presented nicely at first, until I told him I would not continue on with a $6,000 engine repair due to prior obligations. John became disrespectful and denied any accountability for the scratch on my car. When I previously stopped by to check the progress of my car on a Saturday, I found it parked underneath a lift, which had a parked car on top of it that had an oil leak spilling all over my vehicle. Unbelievable. To make matters worse, I also had a full tank of gas when I dropped the car off, and it was completely empty by the time I picked it up a week later. This was the worst mechanic experience I’ve ever had, and I will be pursuing further action. Motor World, please do not respond with a fake, performative comment to offset this review. As of April 27, Motor World has not worked out any arrangement, resolution, or agreement to resolve what you have done to my car. THIS ALL JUST HAPPENED AND MOTOR WORLD WILL BE HELD RESPONSIBLE.
Date: a year ago

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